C-Store Office University
Every week, we offer our customers five online classes that cover all aspects of working with C-Store Office. The classes are led by a live instructor and are interactive—attendees can ask questions and request further explanation on topics covered by the instructor.
These classes will help you quickly learn to master C-Store Office and guarantee you are getting the most out of your C-Store Office investment. Check out the convenient schedule of classes below and make sure to set aside the time to attend all five.
It’s easy to participate
To start attending the C-Store Office online training sessions, customers must contact Samantha Blaire at (888) 306-0640 # 2008 or e-mail her at s.blaire@petrosoftinc.com
After you have enrolled with Samantha, you will receive a daily email reminder of the day’s class schedule.
Each email contains instructions on how to join the training. Just click on the link embedded in the email to attend. The email also contains a teleconference number to make your training interactive
Here is the weekly schedule of classes:
Every Tuesday, 11:00 AM to Noon: The Manager’s Daily Tasks
This training module covers the daily tasks managers should complete on the C-Store Office home page in order to reconcile their shifts. It also explains the various data entry processes used in C-Store Office. The topics covered include:
• Shift Reports: Reviewing and accepting the shift report and entering purchases.
• Item Updates: Accepting updated items and sending them to the cash register.
• Pending Invoices: Correcting and accepting invoices into the system.
• Data Entry- including:
• Fuel: Recording Inventory and Purchases
• Store: Tracking Spoilage
• Cash Reconciliation
• Inventory: Entering invoices and tracking inventory
• Competition: Entering competitor’s fuel price data
• Payroll
A Q&A period follows the session.
Every Wednesday, 11:00 AM to Noon: The Price Book
This training module covers the functionality and usage of the C-Store Office price book. Topics covered in the price book module include:
• Setting up the account level price book and the store level price book
• Item set up
• Setting up price groups
• Setting up Promo Groups
• Setting up a promotion
• Understanding Item Tags
A Q&A period follows the session.
Every Wednesday, 2:00 PM to 3:00 PM: Introduction to C-Store Office
This session covers the absolute basics. New users will learn the first things they need to do in order to begin using C-Store Office. Covered in this session are:
• How to log in and log out of C-Store Office
• How to use the Help Feature
• How to Contact Support
• How to use the technical support ticketing system
• How to use the Knowledge Base, Trouble Shooter and Downloads features
A Q&A period follows the session.
Every Thursday, 11:00 AM to Noon: The Lottery Module
This training deals with using the C-Store Office Lottery Module to manage lottery games and track lottery purchases, sales and inventory. Topics covered in this module include:
• Entering instant games into the system
• Entering lottery purchases into the system
• Daily Count (balancing, adding/selling out games)
• Working with lottery inventory
A Q&A period follows the session.
Every Thursday, 2:00 PM to 3:00 PM: QuickBooks® Synchronization.
This training module shows you how to synchronize C-Store Office with your QuickBooks file to eliminate the need to manual double entry of financial data. The topic covered in this training are:
• Accounting Module Integration
• Chart of Accounts
• Transaction Assignment
• QB Synchronization Manager
• Profit and Loss overview
A Q&A period follows the session.
